I've been shopping at Hankins for many years. The staff is always helpful - willing to help me figure out unique fixes for problems. They have an amazing selection of items for such a small store.
Friendly, helpful, knowledgeable folks. They helped me find what I needed in a fast, informative matter. Definitely the best hardware store in the neighborhood. Would go back.
Great selection of products, great service, great music, popcorn, off street parking. In short, a miniature vacation from this sad, cruel world.
They are there always ready to help me and have been really nice and spent a lot of time on helping me find the right piece even if it was just $.50. I really appreciate the attitude that I've come across, respectfully acknowledging that I know a thing or two and no mansplaining just cause I am female.
I've gone into this store on four different occasions and dealt with 3 different individuals during those transactions. Everytime I've left the store feeling as if I should have left my purchase on the shelf due to being wretched from the top of the aisle as I peruse the shelves in search of my supplies, not being offered a bag after making purchases of several items, purchase items being thrown carelessly into bags I've requested, lack of acknowledgment in the form of eye contact during purchases, and customer service that felt more like being tolerated than valued as a customer. Mind you I'm employed in the construction trades, and know exactly what I'm looking for when I arrive. I was going to this store due to the convenience of its proximity to my home; unfortunately that's not even enough of a plus to coerce me back. My last purchase was yesterday.
Hankins Hardware True Value is a US Hardware Store based in Portland, Oregon. Hankins Hardware True Value is located at 3942 NE Martin Luther King Jr Blvd, Portland, OR 97212, USA.
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