After getting it home and installing it, the thermostat did not work. I called Honeywell, and they informed me that I needed a different kind of thermostat. I called Ankeny Hardware, told them the issue, and they were very helpful in finding me a replacement; a White-Rodgers M30 which I believe they sell for $29.99. By the way, Home Depot sells it for $18.42.
Do your research, know exactly what you need, and how much you should expect to pay for it before heading over to Ankeny Hardware, because the moral of this story is If you want to get over-charged for non-returnable electrical items, then go see the helpful folks at Ankeny Hardware. Otherwise, head over to Home Depot, Ace Hardware or some other chain that understands the concept of customer service.
Saturday during a heatwave in Portland. This was the only store open that I could find that stocked a full range of HVAC parts. They had the capacitor that I needed for my AC. I installed it, and my AC is again humming away.
This store is a godsend, especially if you just need a few pieces or parts. The prices are very fair, the service is friendly, and the place has every nut, bolt, and gizmo you can imagine.
Don't go here! They don't back the products they carry. Inflated prices. Horrible customer service, as the customer doesn't come first. They are only about the bottom line. DONT SHOP HERE!!!!!!!!
After some discussion, I ended up purchasing a Honeywell CT87K for $49.94 which by the way is $26.27 higher than if I had purchased the same thermostat from Home Depot and $20 more than if I had purchased it from Ace Hardware or from Honeywell Directly!
Buyer beware! I decided to shop local and paid for it. I needed to replace an old thermostat and was unaware that I needed a millivolt thermostat.
I then asked Patrick about the return and he promptly told me that they do not return electrical items, as is stated clearly on their hand-written receipts.
These guys were amazing! They stayed open for me at the end of the day and solved my easel repair issue cheerfully and with the skill as only an experienced hardware sales team can. Thank you guys! My newly purchased craigslist easel now doesn't wobble on the table. I was feeling like I made a bad deal...no more thanks to your compassionate over and above service. You guys at Ankey Hardware are the best!
Ankeny Hardware is a US Hardware Store based in Portland, Oregon. Ankeny Hardware is located at 1134 SE Stark St, Portland, OR 97214, USA.
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