I was interested in making this my new auto repair shop since I recently moved to the area, but unfortunately I have to say this shop is now a no go for me. It seems that the mechanics are nice and know how to talk to people, but the waiting room staff would rather see you out the door the next possible chance.
How unfortunate this didn't work out. I was basically pleaded through mail offers to come check out their shop and see what amazing work they can do. I came in and redeemed an offer which included several services for a flat rate. I dropped my car off and all seemed well until I came in to pick it back up. I was charged $35 above the offer stated due to some very shady wording in the offer. I was never contacted about this increase in price, and I even stated in writing when I dropped off the car that I wanted the deal that I was sent in the mail. I tried to talk calmly with employees about how this seemed like a big misunderstanding, and was greeted with condescending statements on their part, insulting my ability to comprehend what they had sent me in the mail.
Great service. Really nice people working here. They do a great job and I never feel ripped off
Great customer service from a close knit group of people. Always fast and thorough.
Friendly, efficient, easy to work with. They suggested things that need attention, but not immediately, without the usual strong-arm tactics. Very willing to work around my needs and constraints. Strongly recommend!
They take personal care of your car. Easy to make appointments, thorough service, on time delivery of completed work. Very friendly. Easy to understand, detailed review of work done. Attentive to car's needs, accurate suggestions, but no pressure to have work done. Well worth the money.
Du Fresne S Auto Repair is a US Car Repair based in Portland, Oregon. Du Fresne S Auto Repair is located at 10690 NW Cornell Rd, Portland, OR 97229, USA.
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