Movers were poor in their performance and had no desire for customer service. They broke several items valued at well over $800. Was forced to deal with Cindi Crumley about my claim. After providing all the information, including pictures and the item numbers, I was offered a measly $60. The desk that they somehow completely broke was valued at $800. I highly recommend staying away from this company. There are plenty of other good moving and storage services in Portland. Terrible, terrible experience.
- When we arrived at the correct address (which we had to google and assume
The crew at Eastside/Westside Moving are excellent to work with! We refer them to the clients at our residential real estate agency without hesitation. My in-laws recently moved and gave me rave reviews about the care that Jody took in helping them to move across the country. They are professional, careful and timely, which makes them such an asset to our businesses and lives!
Overall, a terrible experience.
AVOID BY ALL MEANS, specially if a BEKINS / ITS GLOBAL move, which resulted in 30+ STOLEN boxes/items and dozens of CRUSHED/BROKEN items inside boxes. Between ITS GLOBAL, BEKINS, and West Side, you're better off leaving your stuff on street, where it's free.
We recently moved to Detroit from San Francisco. Westside/Mayflower moved us and stored our furniture as we looked for a place. We were extremely disappointed with the customer service—or the complete lack of customer service. Trying to retrieve our furniture was just one of the disappointing examples of the service we recieved:
I would avoiding using this company for your move.
- The lady at the storage center was not particularly favorable towards our Westside contact either. She complained to us about their organization and lack of professionalism.
- We were given the wrong address over the phone for the storage facility.
was correct) the time our contact, Jessica at Westside, told us was incorrect as well. Our movers had to wait an additional hour and charged us for the time.
- Overall, both her and her manager have been unresponsive to our questions and emails. We had to chase them multiple times.
I thought that the prices were reasonable, but I believe that out possessions could have been treated with more care. Average.
- We had to pay an additional $280 at the storage facility to release our items, which Jessica later told us was an incorrect charge.
West Side Moving Storage is a US Moving Company based in Portland, Oregon. West Side Moving Storage is located at 14101 SW 72nd Ave, Portland, OR 97224, USA.
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