Wishing I could put no stars but the service was awful. 1) Over the phone I was quoted $55 to unlock my car. I gave him my car information and where I was located as well. 2) When the guy arrived he handwrote a receipt that was charging me for a $25 transport fee and an $85 service fee for a total of $110. This is literally double the price. 3) when I expressed my concern for the price double and why what I was told over the phone was different than what he was telling me, he could not give me an explanation. He was pulling excuses out of his ass saying the price depends on the car, traffic, time of the day, how long the service takes, but couldn't not give me an exact reason as to why what he was charging me was different than what the person over the phone told me. After arguing my case he said he would be able to give me a 15% discount but that would make it $93, which was still $40 over the given price. I told him I wasn't going to need his service, but he then told me I still needed to pay the $25 transport fee. I honestly was just so annoyed at this point I told him to go ahead with the service and I paid the $93. I can't blame the guy for doing his job, but this was not an honest service, I feel scammed, and would not ever recommend anybody to contact them for their services.
Horrible experience for multiple reasons:
At around 7:30 I call again. I tell them the worker said he had a flat tire (to their surprise). Again they are surprised he has not showed up. They patch me through to him. He says he had something come up. Even though I had an appointment!
At this point I’ve had to use the restroom but have continually expected him to show up.
A great locksmith experience i was shocked at how fast and how friendly they were if u ever need a good locksmith give these guys a call
He finally shows up after two hours and tries to tell me he would have to go to the store to buy a deadbolt and that it’s going to be around $300. I ask him to look in his giant LOCKSMITH work van to check first. And of course, there was a deadbolt inside.
I showed up at 6, waited outside and called at 6:40 when nobody showed yet. They were surprised, patched me through, and the guy tells me he had a flat tire (but did t let me know). He then says he doesn’t know how long but probably another 30 minutes. So I wait.
I called late one night because my deadbolt broke. I stayed elsewhere and made an appointment for 6am the next day.
I was very unhappy with this service, and when I called to speak with a manager afterwards, I was told they would call back. They didn’t.
I lost my keys on Saturday night, and I didn't notice until Sunday morning. In a panic, I called locksmith plus and John was at my apartment within 30 minutes, my lock was replaced within 15, all on a Sunday afternoon. I was pleasantly surprised with how quick and easy it was, and the price was extremely reasonable. Would definitely use them again, although I hope I don't need to!
Aaron and Jenny helped me get into my car today and fix my lock. They were both extremely helpful and professional! I was initially really stressed about the situation, but they made my day so much better by being quick to arrive, kind, and by going above and beyond what was expected. Thanks again Aaron and Jenny! You are both awesome!!
Locksmith Plus Inc Portland Or is a US Locksmith based in Portland, Oregon. Locksmith Plus Inc Portland Or is located at 5901 SW Macadam Ave #110, Portland, OR 97239, USA.
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