Overall, I would say I'm satisfied with this company. Initially I was not. Following the replacement of my garage door springs and pulleys, I found that the installer had left a hole in the side of my garage when he installed the rod, and didn't mention it to me, nor fix it. The door to my garage was also 1/2 inch off so it wasn't touching the ground. I called them back to have it repaired (and the wall) and I found out I had to use the same installer because they contract out. I was told he would be there between 11:30-noon, he ended up showing up at 4:30 pm. They did make good on my concern and fixed the door and the hole in the wall. I also was confused on how the 3rd party installers "quote". It cost me $600 to fix two springs and one pulley. Seemed a bit steep and there was no rhyme or reason to how he got the figures, he just scribbled it down on the paper and handed it to me. As a single mom, that was a tough bill to swallow but I needed it fixed.
Called D&L in the morning for a repair to our garage door. The repairs included a variety of issues, such as: realigning the door, replacing 3 hinges, replacing the torsion springs and realigning the guide track. Anthony was able to come out to our property in a few hours. He was prompt, courteous, and knowledgeable. Anthony was very well informed and able to clearly communicate what we needed to correct our door issues. Anthony didn't try to sell us anything we didn't need, and spoke clearly, honestly and effectively. The part that we appreciated the most, was how efficient he was. He arrived, assessed the issues, provided a bid, and fixed the door all within about an hour and a half. There was no time that was spent indecisive, or hesitant. Anthony was prompt, courteous, and efficient. Garage doors are an art, and Anthony is an artist.
Called D+L at 1:30pm the day before Thanksgiving. Anthony called back within 10 minutes saying he would be here in half an hour. He arrived in about 20. He replaced the entire torsion spring system and serviced the rest of the door and was done by 3:00. Amazing service! I'm a service technician myself so I should know! Couldn't recommend you guys higher.
I have just bought a new home and really felt that changing out the locks would be in my best interest. I did a quick google search for locksmiths and picked the first one I find with a five star rating. They did not disappoint! Richie was awesome! Not only was he friendly, he was knowledgeable and very efficient. I will calling these guys back in the near future to do my garage door! Thanks, Richie!
I was very pleased with this company. Great customer service, I would definitely call them again and recommend them to others.
I spoke with Tyson who was very helpful and courteous, and got a service call quickly scheduled. Eric, the technician was prompt, professional, knowledgeable, and very helpful. He went above and beyond, not only fixing the problem at hand, but providing a solution to prevent future problems as well.
D L Garage Doors Locksmith is a US Locksmith based in Portland, Oregon. D L Garage Doors Locksmith is located at 6701 SE Foster Rd Unit #D, Portland, OR 97206, USA.
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