I Cannt say enough wonderful thing about this hospital. They are for the kids and do amazing work. Thank you for treat us like family and all the support for families you help everyday!
Pretty much grew up here as a "Shriner's kid." I had the best care and everyone is so friendly and kind.
These guys are terrific. Dr. Michael Sussman knows his stuff. Kyle his nurse is amazing. The best place to help kids with disabilities
After the most stressful time of our lives trying to figure out what was wrong with my sons hip, travelling 3 hours roundtrip to Portland to meet with surgeons from other hospitals for rushed 10 minute appointments only to be misdiagnosed, calling Shriners was a godsend. The scheduling was so easy, there was no jumping through millions of hoops of insurance, it was actually the exact opposite of what we went through with other hospitals. I can't believe that they provide this for free. I will always donate to those guys in the cool hats, they provide an amazing service and we are most grateful.
I went in about two weeks ago and we had told the doctor our concerns of my daughters little pinky toe. He glanced at it and said we'll do surgery later on. Days later after taking her shoes off her toe is swollen and red almost purple. I called her care coordinater and to explain to her Im not diagnosing her with it just telling you that it looks like cuboid syndrome. And if it is cuboid syndrome there is treatments available not just surgery later on, and im wanting treatment or another appointment for her because she's in pain. She then asked if I can just give her medication for the pain. Really? My response to her was no Im not going to drug up my daughter to put off the problem to the side when theres treatment. She says ok maybe we'll schedule gerban appointment and said ok I'll let him know when I see him. Days later i get a call back her saying, "Now you have to excuse me I didnt take notes, but he would like pictures on what you want done on your daughter." First off she has not been diagnosed second I am not the doctor and third I can just keep going on and on. I asked for another appointment so he can " take a look at it" and if possible a second opinion as well she said she'll get back with me. I got a call today 5 days later and thd next appointment is in a month with another physician. I asked of I can see her main doctor as well that day and she said no that wanda the care coordinater said, that I had said I wanted another physician and Im not allowed to see him until atleast six months. I am now calling Wanda to clear things and I have not yet received an answer. I am very disappinted, especially since I beleive this carelessness is all because Im wanting a second opinion or option other than wait and have my daughter in this pain for atleast 6 months. I work at a hospital as well and know our priority is our patients especially when they have a concern and our window to get back at them or atleast acknowledge their voicemail is two hours, its been five days and I have not heard back from the "care coordinater" or as she cslls herself "care manager." Never was there a problem with Kyle.
Shriners Hospitals For Children is a US Hospital based in Portland, Oregon. Shriners Hospitals For Children is located at 3101 SW Sam Jackson Park Rd, Portland, OR 97239, USA.
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