My wife was an employee with Legacy Emmanuel as a nurse for many years. For years she has seen a certain group of specialists who have been nothing short of amazing and provided great care. Recently, we were given the runaround for several months about a billing error on legacy's part. We were reassured that they would take care of it. After several weeks went by we begin to call because we had not heard anything, we were promised return calls from a manager named Michelle Richmond but never received them on multiple occasions. This evening she called us and seemed very annoyed and frustrated at us. She raised her voice multiple times and spoke down to us as if we were extremely stupid. It made us feel absolutely awful in an already stressful time. The worst part of the situation is that she said she did not have any answers even after these past six weeks of waiting.
I was here a few years ago and never made a review. Now recently heard a true horror stories on FB about someone's experience here as well - much worse than my situation.. and so figured I'd share. Everyone was rude and irritable in the ER. In addition, they were hostile towards me when they injected a numbing agent to drain an infection i got on my stomach /skin.. I literally cried. I honestly can't see how people this irritating should work to "treat" people. I am a licensed medical professional myself and would never dream of treating people the way the people in the ER here treated me!
My husband was brought to Legacy Emanuel after a car accident. I cannot believe the incredible care, compassion and support we received from all staff, especially the nurses in the TRACU. We are thankful, and our lives are enriched by just knowing them. Our favorite was Chris, who went out of his way to explain and educate without judgement. Thank you
i am here every 4 weeks and i do not even dread it! the nurses on the 3rd floor are so kind and considerate. they make sure i am comfortable, understand what is going on, and kept fed. i love chatting with them and they do a great job
I wasn't a customer of this place, but my dad was. He was brought here via ambulance due to a medical emergency. He was a guest in the hospital for 10-days. They saved his life. All the doctors and nurses were fantastic. The place is very clean. They did an excellent job taking care of him and communicating updates to us. It is a very big hospital and it can be difficult to navigate.
Legacy Emanuel Medical Center is a US Hospital based in Portland, Oregon. Legacy Emanuel Medical Center is located at 2801 N Gantenbein Ave, Portland, OR 97227, USA.
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