My bike needs serious TLC and I know it, I'll take to them for a full tune-up.
Let me start by saying my hand is broken and in a cast, so everything is a little more difficult. So I called ahead to make sure they had time to put my tires on for me, was told to hustle but that if I waited they could still do it today, but I might have to wait a lil bit. So I grabbed up my things and caught the next bus down there. Only to be unapologetically told I would have to wait until the next morning to have it done. I wasted my one shot at getting it done on them. Dude tried telling me because I wanted to use an airless tube it TRIPLED the amount of time on it. Unreal.
My rear brake blew out on me on my ride yesterday. I took it in to Outer Rim today and they immediately fixed my issue then made additional adjustments to ensure I was safe with my ride. They warranty their work too, assured me if I had any issues to bring it back to them.
What a GREAT customer service!. I will definitely recommend this place! anyone who has questions about bikes Brandon knows what's best for you.
So I called em back and calmly told em that I would never use them simply because they wasted my time. Thanks for teaching me a free lesson. They tried calling me back from a blocked number. Which was declined. NEVER USE OUTER RIM!!
I have been their a number of times and have found them quite knowledgeable, friendly and patient with my endless questions.
I went there and the experience is amazing. I want to get into bmx and i was amazed by the selection and the enthusiastic environment. The people there are kind, they let you ride the bikes.
The Outer Rim Bicycle Shop is a US Bicycle Store based in Portland, Oregon. The Outer Rim Bicycle Shop is located at 10625 NE Halsey St, Portland, OR 97220, USA.
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