I REALLY want to support this place. However, they consistently have 1/2 of what I need for a project, and the shelves are empty for the other half.
"I need twine,"
I *really* want to love this place. 60% of the time I go, I have a fantastic experience. Several employees, like Aubrey, are a joy to work with: helpful and friendly. The other 40% of the time is absolutely dreadful. A few employees (some who appear to be managers) are dismissive, argumentative, rude, downright surly, and occasionally even insulting. Conclusion: shopping here is a gamble. Give it a shot, but be prepared for a negative experience.
Well, I went next door to Burlingame Freddy's and was treated nicer.
Have been going here since I was a child. Great employees, but that isn't the issue. 9/10 times I have gone in the past few years they have not had what I needed(cases in point: I needed tomato cages today, last month I needed 1 inch pvc pipe and connectors, winter I needed ducting tape, last October I needed replacement wall outlets... All times and more no dice). I really want to love this store, but I have left empty handed so so many times for basic things that I have stopped considering them as a vendor. Would give them 5 stars if they carried what I need even half the time. GREAT EMPLOYEES THOUGH!
A lot of equipment is priced ok for small/quick fixes but most of their construction material is literally double the price of Home Depot or Lowe's. Friendly staff, only good as boutique level handymen.
Update: Aubrey has moved to another location and the customer service has been terrible here the last 2-3 times I've been in (see comments above about surly employees/managers). As much as I hate big box stores (and leaving bad reviews for local businesses), Downgraded from 3 stars to 2 (and only that high because there are still a couple decent folks working there). I'll be going to Home Depot and Lowe's going forward, even though they're much further away for me.
I asked a lovely, polite kid in the outdoor section if they had any floral tape or green twine for my climbing rose in Portland.
Evidently that was simply too much to ask of the twenty something employee. He sent me on a scavenger hunt. I bumped back into him to let him know there is nothing to the right on aisle 16 but weed eater refills.
A Boy Electric Plumbing is a US Home Goods Store based in Portland, Oregon. A Boy Electric Plumbing is located at 7365 SW Barbur Blvd, Portland, OR 97219, USA.
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