Wish I could give no stars for the lies and FAKE car fax they provided us with. Come to find out the car we got had been in an accident in the past. When we tried to contact them about it, no answer. Their "car fax" showed the car had fewer owners then it really had, and nothing about an accident. We went to a real dealership later on and they had to break the news to us about our car. Unbelievable. This car no longer works and we're left without a vehicle. Didn't even have it for 6 months.
They sold us a used vehicle that was flooded by salt water. It appears they tried to cover it up by an under coat. They under coated mud and rust. Discovered it will be $3k to resolve this issue. Called the dealership they refused to resolve the issue and stated for my to pursue legally.
My wife and I had been looking for a particular vehicle (year/model) for several months. We finally found what we were after on Craigslist, but unfortunately not in our local Craigslist. We decided to go ahead and give Cars to Go a call and found the sales rep to be very helpful and in fact I probably called him back four or five times with all kinds of questions. He was honest and detailed with his answers which made me feel good about making the trip over to Portland from Bend to see the vehicle in person. We arrived to find the vehicle looked just as good as all the photos (not always the case with other cars we've gone to see). We ended up buying the vehicle and just love it.
What really impressed me and motivated me to write this review was some after the sale support they provided which absolutely surprised me. The number of car dealers in Portland can be overwhelming, but my wife and I feel very fortunate to have found a diamond in the rough so to speak as they truly take excellent care of their customers. I would highly and without a doubt recommend Cars to Go for an outstanding car buying experience. For those East of the Cascades, completely worth your time to drive over and see these guys!
I went into the dealership on October 1st to look at a low mileage Dodge Caliber they had for sale. They were asking $8995 but that was more than I could spend. I ended up working out a deal with Mario. I came back on tuesday with a cashiers check and bought the Caliber. Overall it was a pretty fast easy proccess.
Absolutely horrible. Fake car fax shown to me, pushy as all hell. Now I'm stuck with a loan on a car that no one will ever want to buy because they couldn't give me the real carfax. They're just happy they got their money.
Cars To Go is a US Car Dealer based in Portland, Oregon. Cars To Go is located at 20 NE 82nd Ave, Portland, OR 97220, USA.
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