The most unprofessional, bad customer service I have received anywhere
I was extremely dissapointed in these people. I came in to see if they could help me with my back. I have four bulging discs, sciatica, scoliosis, arthritis in my spine, etc. I had made the doc appointment only upon recommendation from my doctor who had talked to them and reffered me. They assured her and me that my insurance, OHP Healthshare at the time, would cover the services. I waited over a half an hour to be seen because they were running late on their appointments. Shortly after they looked me over they were interrupted by someone from another department who said my insurance wouldn't allow me to be seen any more times and that that would prevent them from continuing services. I was shocked! Why didn't they tell me this before I wasted all of that time and got out of bed and came there in pain to see them?! Horrible!
The doctors and students here are very friendly, professional and meet all of my health care needs.I especially enjoy my acupuncture sessions. I walk away feeling better everytime. Thank you!
I was approached by a NUNM staff member about doing a first time visit to try their group acupuncture offering. Having never tried non-traditional medicine before I decided to give it a go! The staff person said my first visit would be free. A month later I receive a bill in the mail for this "free" first session. Here's to hoping their billing office can help sort this out.
Such a lovely experience, the people that work here really care and do their best to help as much as they can.
National University Of Natural Medicine is a US University based in Portland, Oregon. National University Of Natural Medicine is located at 049 SW Porter St, Portland, OR 97201, USA.
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