There are much better spas in Portland metro area.
For the cost of a package I would have expected much better service and better treatment.
Conclusion,
The only redeeming factor was that the massage itself was good however the overall atmosphere was God awful and extremely awkward with some if the staff.
We bought a romantic package with, champagne, rose petals and chocolate truffles. The problem was however the stay with not at all romantic.
Before and after the massage we were in a public room. I would have expected a private room for a romantic package. The public room was not romantic and the flower petals were fake. Another major complaint is after the massage when we were supposed to have our Truffles and champagne we were placed in a waiting room with other people. We also had to wait an extraordinary long time for the champagne after the massage. We did not get the champagne until we had to ask multiple times when it was coming.
Fourth, there is no locker? They give you a garment bag? And there robes are old, with yellowish discoloration. Kind of make your nervous if you get some sort of skin infection after wearing it.
I was looking forward to this massage all weekend to end my Bachelorette weekend on a relaxing note, unfortunately I was very disappointed. My mom and sister had great massages but my massage with Bonnie was not good at all! She could tell I was not satisfied and said she would see what she could do... The facial she gave me was great. At the end I was given a free candle to somehow make up for the worst massage I've had that cost a pretty penny. While I appreciate the gesture, it does not make up for paying for a massage and getting a lotion treatment.
Love this place!!! The ambiance is very relaxing. Soft background music plays and you can always hear water trickling down the water feature. It located next to rite and downtown you take a set of stairs down under the street level and it like you entered a cave of beauty and rest. They offer many services including laser hair removal and prices are competitive. Highly recommended.
Sometimes it is the service that is declined that is important. I was using a retinyl cream which was causing my skin to peel. They honestly recommended against a facial with microdermabrasion that I had scheduled stating it would damage my skin under the circumstances. I respect their honesty and appreciate they did not accept my money when the service I scheduled was not right for me.
I bought a package of 6 lipo caviation treatments on grouping for $357 (the original price is $780). First of all, on my first appointment the girl who did my treatment didn't introduce herself. On my second appointment, the girl at the front desk lacked any customer services. She never greet me, only barked "someone be right with you". On that day, Carli (she did my 2nd treatment) was 15 minutes late! This is unacceptable in a spa industry! I have never been to a spa where your therapist/aesthetician is late. Ok, maybe 5 mins late because of the appointment with another costumer, but I booked my appointment in the am, right when they open. Carli wasn't professional at all as well, no greeting, no introduction. She didn't even apologize for being late. The only way I knew her name was that the previous girl who did my first treatment told me that. Also, my sauna time was 10 minutes less than it was supposed to be.
Third, the place is dark, cold, and outdated. It needs to be remodeled. Sofas are horrible, even sitting on the sofa for 2 mins hurt my back.
AVOID THIS PLACE!
Second of all, the machine that they use is CHEAP! I searched on the internet and found out that it costs $250-300!!!!! And they want to charge $780 for six treatments ?! That's a joke!
Spa Sasse is a US Spa based in Portland, Oregon. Spa Sasse is located at 630 SW Alder St, Portland, OR 97205, USA.
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