I found Mariko when I returned to Portland in 2001 and, in the many years that have passed since, her staff has consistently provided top-notch support (shout out to Kendra, if she's still there, and Howard!). When I met my husband in 2008, we moved our home insurance and my husband moved his car insurance to Mariko Locke's State Farm office as well. They currently insure our two houses and three vehicles, so over the years we've needed help with various claims and other needs. More than once we've been on the road, in different time zones with spotty coverage, calling in with emergent time-sensitive paperwork needs (like when our mortgage holder erroneously accused us of having no home insurance, which would have voided our contract), and the Locke team has always come through. Most recently, I called to cancel the policy for a vehicle we sold and the associate (thank you, Monica!) reminded me that we can just suspend it until we replace it rather than later starting a new policy and losing our good-standing points. I suppose most companies might give that kind of notice but it's just one example. The point is that I know I can count on them to suggest ideas that benefit my family. Top marks!
I appreciated Howards customer service. He was very helpful and I will definately name their agency as my personal agency. We have been State Farm customers in Portland over 50 years. We had excellent service from an agent for 50 years, then he retired and the interim agent was not an asset to the company and has since moved on. Thanks Howard, you made me feel right at home.
Mariko and everyone in the office are wonderful, thorough, and quick to respond to all my needs. I have 5 policies at the office and need quite a bit of coverage. Great work and highly recommended! Customer since 1999!
Howard and others at Mariko Locke State Farm provide outstanding service and are always happy to answer my questions. I have policies for my auto, renters, and small business with them. I recommend them highly!
When my husband and I bought our house in Portland in 1998, a friend suggested we check with her agent, Mariko Locke for homeowners insurance. Mariko saw that our 1923 house was insurable and was so great to work with, we switched our car insurance to her State Farm Agency. The times we have had to make claims the staff has been helpful and caring. So much so that when we retired to Lincoln City in 2013, we kept both our house and car insurance with Mariko. Most recently, Howard facilitated car repair for a parking lot hit and run. Thank you for all the years of great service. Justin and Ross Huffman-Kerr
Mariko Locke State Farm Insurance Agent is a US Insurance Agency based in Portland, Oregon. Mariko Locke State Farm Insurance Agent is located at 5048 SE Hawthorne Blvd a, Portland, OR 97215, USA.
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