Moving electrical mast to end of the house (small house).
3: the electrician showed up early, got to work, and finished in good time.
I was having a hard time getting anyone to come out for some work I needed done in my basement. I understand business is probably booming for electricians in Portland right now with the housing market the way it is and nobody really wants to take a smaller job. I emailed Scott at Falcon Electric and heard back from him the next day. I think we had it scheduled and the work finished within maybe 3-4 days after first contact. Richard, the electrician who came to do the job called to see if he could come early, got in and got it done with no hassle. He had some good tips about layout and how to keep things running a little more smoothly with our hodge podge layout of appliances in the basement. I managed to get two other estimates for the work before I contacted Scott and his bid was just about the same as the other two so I assume the industry has a fairly standard price set.
Really bad experience. Didn't return calls or emails. A company that wants to grow but don't care about customer service. I won't recommend this company.
3 hours late to second scheduled appointment.
HORRIBLE!!!
I paid the estimate fee and decided to leave my experience on here.
New Panel
B: he stayed in contact and answered all of my questions in a timely manor until the job was scheduled.
They had a receptionist for calls which is nice, however, electrician must have been on his own schedule. I set an appointment at 2:30 pm. At 4:30pm I called in and reset the appointment at 5:30pm. I pretty much gave up hope they would show, and as I was leaving at 8:30pm, the electrician arrived.
A: he answered my email next day.
Summary:
I have future projects planned for an electrician as I updated this old house. I will contact Scott and Falcon Electric first every time now. I really appreciate the good, quick work.
You will pay.
2 hours late to first scheduled appointment.
Estimates seem to increase based on the amount of money they see available.
I settled on Falcon Electric because
My normal local electrical company was hooked too far out. They recommended Falcon (huge mistake). Took the day off work for an appointment window of between 2-4. By 4:30 no call, no show, so I called. Now time is no later than 5:30. It's now 7:00, no call, no show at all.
HORRIBLE!
D: everyone exceeded my expectations because of my experience with at least 4 other electricians while trying to get this job done.
I have been using Scott at Falcon Electric to wire new Rheem furnace and air conditioning systems for us at Ultimate Comfort for the past year or so and Scott always completes our jobs on time and budget! Scott is a very knowledgeable electrician, works hard and a great family man as well! Thanks for the continued support!
3% credit card fee.
Cross Posted.
After waiting a total of 6 hours for Falcon Electric to show up, I figured he could give me a quote and forgo the $50 estimate fee (nope). After talking with the receptionist about the unacceptable tardiness, I was told I still have to pay.
During the estimate, the electrician had good input, but didn't really want to follow my requests for equipment/wiring. On top of this, the quote started at $3,500 (not bad). After walking outside and scanning my house, ball-park quote for $4,500 to $5k. (really?, okay - this project might have to wait). Walking to the end of the house and going through things in his head and explaining (and what to seem like looking around my house to see how much money I might fork out) the final quote was $6,000 (wow - definitely not).
Project:
1 star - got an estimate, but everything else was not customer service oriented.
Falcon Electric is a US Electrician based in Portland, Oregon. Falcon Electric is located at 10180 SW Park Way Ste. C, Portland, OR 97225, USA.
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