We've been Seahorse customers for over 10 years and plan to continue to be for many more! Some of the first saltwater fish I purchased a decade ago are still alive and doing well. I'm always impressed by the selection of corals they have and the unique fish they stock. More importantly, their service is top notch and they really make you feel welcome in their store. Recently we experienced a disaster with our house due to a major water leak that required us to completely take down our 90 gallon tank. Without bating an eye, Terry and his wife took in our fish and coral temporarily while repairs were being made on our house. We now have our tank back up and running and just got our fish and coral back yesterday. They took care of our fish and coral like they were their own. We are so grateful and can't wait until our tank is mature enough to add in more coral and fish.
Fantastic Service! I bought a brand new 125 gallon tank, stand, sump, lights from Woody's. Firstly it was a great deal. Second they stand behind everything they sell. My first sump developed a leak about 2 month after I bought it. Terry came over when the store closed and tried to fix it. He did a good job of slowing down the leak but it was not completely fixed. The next day he sent over two other people to help fix it. They got the leak down to a very occasional drip. Knowing that the sump was likely unfixable, Terry ordered a new sump. He had it custom built and it was better than the first. He took into consideration my ATO and controller and slightly redesigned it so it was even better. He had it made by a different builder too. I am very happy with them!
I have been a customer of Woody's for years and you will not find better customer service ANYWHERE else. They are passionate about the marine ecosystem. To them this is not a passing "hobby" that will be replaced as soon as they get "Finding Dori" out of their system. They are dedicated to the ecosystem. They have a wealth of knowledge and expertise and are very willing to share it with everyone, without carving a hole in their pocket. Back in the day, neighborhood kids used to come to the old location and learn about the saltwater "world." They even had a special tank with a ray and a little shark that used to make the children and their parents "oooh! and ahhh!." It is unfortunate that a few years ago they had to relocate and scale down. Notwithstanding the scale-down to accommodate the business in their home space, their quality has not suffered. It is true that, due to the limited space, they do not have a huge selection on site. However, if you want something that they do not have on hand, just tell them and they will order it for you. Instant gratification is overrated. Believe me, it is worth the wait. Stop by the place and pick their brains for $0 and, if you are smart enough to stick around and check out the place, they have a metric tonne of live rock for amazingly reasonable prices and their livestock selection is not bad. By the way, they offer captive-bred sea horses that will eat frozen foods, so when you bring them home you do not end up with a broken heart watching them starve to death from the comfort of your Lazyboy, and their prices are much more reasonable than those offered online. I love this place, and the people. I actually give them 100 star rating.
Always helpful and family owned. They really know fish and coral.
This is the only place I will ever give my aquarium business to so long as I'm within 50 miles of it. The prices and the selection are good, but the service is outstanding. I feel like I'm visiting with great friends who are helping me out with my aquarium. They are always friendly and welcoming and while many businesses claim to, Woodys actually does treat you like an honored guest in their home.
Woody S Seahorse Aquarium Supply is a US Aquarium based in Portland, Oregon. Woody S Seahorse Aquarium Supply is located at 106 NE Russet St, Portland, OR 97211, USA.
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